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To Place or Cancel A Hold:
In-person and online hold requests may be placed by Faculty, Staff, and Students of CSUS. An item is recalled when a hold is placed. Items placed on hold are then recalled by the User Services Department. If a hold has been placed on an item checked out to you, you will be notified of the new due date by email, or by postal service if your email is not on file. When a recalled item is returned, we will notify the person who placed the hold, and the item will be held for pickup at the User Services Desk for one week. You may view your patron account to determine the due date or if the item is ready for pickup.
To Place A Hold (available only to Sac State Students, Faculty, & Staff):
If during a EUREKA search you find an item with a DUE DATE in the STATUS box, you may place a hold on it if your Library account is current with no blocks, no items 45 or more days overdue, & no fees of $10.00 or more.
- Log in to your My Eureka account.
- In the SEARCH box, enter title, author, etc, & select SEARCH.
- If a due date shows at the bottom of the page, select Place Hold at the top.
- Complete REQUEST VERIFICATION page, if necessary, & select SUBMIT.
- At next page select REQUEST SELECTED ITEM.
- The next page will verify your request & show a due date. This due date will probably change to allow time for return of the item (10 to 21 days), so always view your account later for current due dates.
- Always be sure to LOG OUT.
- If your current email is on file you will be notified by email when the item is returned (U.S. Mail otherwise). You may also view your account to verify item status.
If the STATUS displays REQUEST WAS SUCCESSFUL the hold is placed. The original borrower is notified of the new due date (at least 10 but no more than 21 days from the date the hold is placed). When the item is returned, its EUREKA status will be changed to HELD AT CIRC for 7 days.
Please note: The request will not immediately show on your account. It is not necessary to resubmit the request.
To Cancel A Hold:
- Log in to your Library account.
- Select the PREFERRED SEARCHES option.
- At next page select REQUESTS.
- Check item box under CANCEL & then select CANCEL SELECTED.
- NO HOLDS FOUND will now show at bottom of page.
- Always be sure to LOG OUT.
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